How to find out the management company at the address of your home

Property owners have several options for managing their own home. However, many residents for many years may not even realize who exactly maintains the structure and provides utilities. In this material we will find out how to find out the management company of your home and for what period the contract is concluded.

Management company - what is it and why is it needed?

Before we talk about ways to find out which management company is servicing a house, you should determine what this company is.

The management company manages the house based on the choice of its house owners for one of three possible options for servicing the common property and the site owned by the residents of an apartment building (hereinafter referred to as the MKD).

The agreement between the residents of the house and the management company contains the following information:

• a list of works that the company is obliged to perform for residents;
• the cost of the tariff for the specified work performed by the management company of the apartment building;
• forms of possible control over the activities of the management company, including the period during which the annual report on the activities of the management company is heard.

The management company operates on the basis of an agreement with the residents of the apartment complex, which is concluded following the results of a general meeting of premises owners.

The services provided by the management company consist of a mandatory and additional list, formed taking into account the requirements of the law, as well as based on the results of citizens’ proposals.

These agreements concluded between the residents of the house and the company are subject to inclusion in the registers of management companies maintained at the regional and federal levels.

It is the information from these databases that will allow you to obtain up-to-date information about which management company is attached to your home.

Functions and goals of the management company

The management company that takes care of your home carries out all work within the limits of authority regulated by the agreement with the residents of the apartment building.

For this purpose, the management company has the right to perform the following actions:

• provide citizens with services according to an agreed list aimed at managing the general property assets of the apartment building, as well as the territory of the land plot under it;
• enter into agreements with third-party organizations to ensure the normal functioning of the apartment building;
• accept payments from citizens for services rendered, and also demand their payment forcibly.

Any practical activity of the management company is carried out on the basis of a permit (license), and control over its implementation is carried out by authorized government bodies and the residents themselves.

For this purpose, owners of residential premises in apartment buildings have the right to receive from the management company a report on the work for the previous year. The terms of the agreement may provide for the submission of interim reports for a quarter, half a year, etc.

The management company is obliged to indicate in the contract, as well as at the request of residents, the following information:

• full details that match the information of the Unified State Register of Legal Entities (address information, information about the manager, contact information and telephone numbers of the organization, etc.);
• the company is obliged to provide all residents of the house with a management agreement for other apartment buildings, as well as publicly available information about past activities, subject to disclosure according to legal requirements;
• information about the availability of a permit, as well as information about the passing of the qualification exam by the head of the management company.

One of the mandatory conditions for the operation of the management company should be the absence of violations in the activities of the management company. These circumstances must be established by control state bodies.

How to choose a home maintenance company

The selection of a management company can be carried out in two ways:

• directly by residents of apartment buildings who independently chose the organization on a competitive basis;
• local authorities through an open competition, if apartment owners have not decided on their choice.

The activities of the management company are carried out exclusively for the benefit of the residents of the house, so the degree of improvement and decent living conditions depends on their choice. The search for a management company for home maintenance is carried out in the following ways:

• by studying information about enterprises operating in a given locality;
• by obtaining information from the local government authority;
• by studying open information about the activities of the management company posted on the housing and communal services reform portal.

After receiving information about a company that is ready to accept the apartment complex for maintenance and management, a general meeting of housing owners is convened. The agenda includes questions about the choice of management company, approval of the terms of the contract, the list of services provided and payments from citizens.

After approval of the protocol, an agreement is concluded between the MKD and the organization, the minimum period of which must exceed one year.

If the contract expires, the management company has the opportunity to continue work only after its extension by a general meeting of residents of the building.

The management body of the apartment building has the right to independently conduct inspections and control the economic activities of the management company. Based on the facts of identified violations, appeals may be submitted to authorized state bodies or a decision may be made on early termination of the contract.

The legislation regulates the list of government institutions, each of which exercises control over the activities of the management company:

• prosecutor's office;
• Rospotrebnadzor service;
• regional housing inspection departments;
• local authorities.

Control is exercised over every parameter of the management organization’s activities, and three or more cases of prosecution may lead to revocation of the license.

How and where to find out the management company of your home

Each resident needs to know the management company of their building. In addition to establishing the organization responsible for maintaining the property of the apartment building, citizens must understand who to contact if it is necessary to perform emergency and urgent work.

There are several available ways to find out the phone number of the property management company:

• obtain information from the contents of the agreement with the management company;
• study the data specified in receipts for payment of housing and communal services;
• check the information posted on the information boards at the entrances of the house.

At the stage of choosing an organization to conclude an agreement, it becomes necessary to find out the management company at the address of the house that was previously serviced by this management company.

For this, a search is available through the housing and communal services information system (GIS housing and communal services) - https://www.reformagkh.ru .

In the search form available on the portal of the specified system, you must indicate the number of the apartment building in which citizens live. The information received will contain comprehensive information about the details of the management company.

As stated by the Criminal Code for the home

If the residents of the house have not independently decided to choose a management company, this can be done by a local government body, which is granted the right to hold an open competition for the selection of these enterprises.

In this case, apartment owners may not know for a long time who exactly is servicing the building.

How to find out the management company by the address of the house if it was selected based on the results of an open competition? All information regarding the selection procedure for such firms should be available on the website of the local administration, which is the customer of the competition.

The final protocol of the competitive procedure will indicate the details of the winner to whom one or more buildings will be transferred for management.

How can you find out the management company of your home if this information is not available on the local administration website? In this case, you will need to perform a search through the form of the GIS housing and communal services portal, which receives all the data on the results of open competitions for the selection of management companies.

Only the presence of this information will allow you to reliably know who will manage the house and who to contact with any problems that arise.