Instructions for paying for housing and communal services through State Services: commission, subsidies, payment methods

In the Russian Federation, payment for housing and communal services is provided through the State Services portal. This option can be used by all citizens who have registration on the portal (and, if necessary, it can be obtained). The service is provided in real time, and the payment receipt can be sent by email and subsequently printed . We will talk about how to pay for housing and communal services through State Services, pitfalls and hidden commissions in the article.

Step-by-step instructions for paying for housing and communal services through State Services

For example, before paying off your debt, you can first find out your gas debt via the Internet , and then pay the entire amount at once.

In order to make payments for housing and communal services through the State Services portal, you must follow the instructions:

1. 1. Register or log in by entering your username and password and get to your personal account.
   2. After successful authorization, in the catalog of electronic services, select the section “Apartment, land and construction”, subsection “ Payment for housing and communal services ”.
      
   3. A window for providing the service opens and the system offers to receive it.
      
   4. After clicking on the “Get service” button, a window opens with a list of suppliers for payment. You need to choose one and continue. If there is no operator on the list, then it is not possible to take further actions, since this option is not acceptable for the supplier .
      
   5. After selecting a supplier, the government service website will prompt you to enter your personal account number, which can be found on the receipt for payment of housing and communal services.
      
   6. Next, a window opens indicating the supplier’s details to check them against the receipt for payment of housing and communal services.
      

After scrolling down the page, the citizen will see empty fields that need to be filled out. We are talking about full name, address, personal account number, purpose of payment and amount.

7. After entering all the data, a window will open for making payments for housing and communal services online.
   

A citizen must choose the method that suits him and pay.

For reference! The portal provides the opportunity to receive a receipt and make a payment at the nearest bank branch.

Payment Methods

The portal provides a choice of several methods of non-cash and cash payment for housing and communal services:

1. Using a bank card. In this case, you must enter its number, information about the owner and expiration date and code on the back. Payment of housing and communal services by bank card via the Internet is possible without commission; Detailed information can be obtained from the service bank.
2. Using a mobile phone. It is enough to indicate the correct number.
3. Using an electronic wallet. To choose from: Yandex.Money or Webmoney, Qiwi wallet.
4. Using a bank receipt upon presentation of the document to the nearest bank branch.

When choosing one of the first 3 methods, a citizen must make sure that there is a sufficient amount of funds in his account to complete the transaction.

The main advantage of the portal is that the payment is made instantly and the payment is confirmed in real time.

Is there a hidden commission?

The Gosuslugi system does not charge a commission for paying for housing and communal services . However, there may be hidden fees when choosing a payment method - some banks set a certain percentage of the payment amount or a fixed figure for providing card payment services.

On the portal, after opening the payment options window, you can specify the method that will be without commission. In this case, the citizen will pay as much as indicated on his receipt.

In the future, it is planned to make all payments through the portal without commissions, regardless of the region of the Russian Federation (Ekaterinburg or St. Petersburg). This measure is necessary in order to popularize non-cash payment methods for citizens.

Benefits for Muscovites and benefit recipients

If a citizen has benefits for paying for housing and communal services, when making a payment through State Services, there is no need to enter information about this anywhere, since all preferences have already been calculated and included in the receipt. Therefore, the portal does not contain a column that must be filled out if there are benefits.

As for residents of the city of Moscow, if they are connected to a unified payment system, they can pay their utility bills in one click. To do this, you must enter the payer code, and the citizen will receive all the information about existing debts.

If there is a benefit for housing and communal services, it will also be automatically calculated and the final amount for payment will be based on the availability of the benefit.

Quite often, large amounts in receipts for utility bills are due to the fact that citizens submit incorrect meter readings. How to avoid making mistakes?

Residents of the city of Moscow and the Moscow region have the opportunity to submit water meter readings:

• at pgu.mos.ru;
• through the Moscow Housing and Communal Services application;
• State Services portal;
• in the center of State Services, as well as in the engineering service in the area of ​​residence.

Electricity readings can be submitted to Mosenergosbyt in person, through the official website, or use the Moscow State Services portal. If the house has a gas supply, then you need to contact the supplier for meter readings.

Is it safe?

The system of payment for utility services on the State Services portal has a number of advantages:

1. Speed ​​of the operation. If you have the necessary information that the system requests, a citizen can pay the debt quite quickly.
2. Payment can be made at any time of the day, on holidays and weekends. The citizen is not tied to a work schedule; there is not even a technical break on the site.
3. Payment assistance and ease of operation. By following all the prompts when filling out the form, payment for housing and communal services can be made in three installments.
4. The system remembers the entered data and when making a payment again, the citizen does not need to fill out some fields again.
5. All information about payments is stored in the payer’s personal account.
6. Possibility to print a receipt by sending it by email.

There are several tricks that will make life easier for those who pay housing and communal services via the Internet:

1. The user can use the mobile application of the State Services portal, which allows for similar operations, but using a mobile phone.
2. When choosing a payment method and entering the necessary card, wallet or phone number details, a citizen can save the data so that the system does not subsequently request information.
3. Be sure to check your payment instrument balance before making a payment.
4. It is recommended to create an invoice template that has already been paid to save time later.

Paying for housing and communal services using a personal account on the portal is a secure way to pay with a service provider. This is due to the fact that an SMS is sent to the phone number associated with the payment method to confirm the payment. So it will be impossible to make a transfer without the owner’s knowledge, even if the card details are saved as a template.

Reviews about the website gosuslug.ru do not contain information that the payment system malfunctioned or that there was any leakage of information about the citizen’s data available in his personal account.

From the point of view of saving time, it is convenient to pay for housing and communal services on the State Services website. Despite the presence of hidden fees from banks, a citizen can choose an option in which no additional payments will be charged.